Shipping across Canada
Orders placed before 2pm ET ship the same business day, with expedited options available at checkout.
Ordering resources
Everything you need to know about ordering, shipping, and paying with Northbound.
How to order
Browse the catalog and check out as a guest — no account required. Need a bulk or lab order? Send us the list and we'll quote it.
Payment & terms
We accept Visa, Mastercard, Amex, and Interac, plus Net 30 terms for approved lab and clinic accounts.
Returns & warranty
Unopened items can be returned within 30 days. Contact us and we'll walk you through it.
Frequent questions
01When does my order ship?[+]
Orders placed before 2pm ET ship the same business day.
02Where do you ship?[+]
Across Canada, with expedited options at checkout.
03Do I need an account to order?[+]
No — checkout is available as a guest.
04What's your return policy?[+]
Unopened items can be returned within 30 days.
05Do you offer volume pricing?[+]
Yes — contact us for lab and clinic volume rates.
06How do I track my order?[+]
You'll receive a tracking link by email once it ships.